1. This privacy notice informs you about how the One Rochdale Health & Care website uses your information and offers information such as key contacts in case you have any questions.
  2. Data Controller
    Pennine Acute Hospitals NHS Trust, as the employing organisation above One Rochdale Health & Care, is the data controller for information held on the website.  This responsibility is discharged by the One Rochdale Health and Care team, headquartered at Pennine Acute Hospitals NHS Trust.

    If you want to contact us to discuss this privacy notice or any issue relating to this website you can do so as follows:

    By email to: info@onerochdale.co.uk

    By telephone: 01706 517556

    By post:
    One Rochdale Health & Care
    Rochdale Infirmary
    Whitehall Street
    Rochdale
    OL12 0NB
  3. General information
    The purpose of this website is to provide information about the One Rochdale Health and Care to inform the public and support stakeholder teams.  Whilst it includes contact information for services it does not directly provide health care services. This means that there are no functions on the website that collect sensitive information such as health records.
  4. The information this website may store:
    1. From time to time the public facing website may implement options where site users can voluntarily provide their own contact information.  This will be entirely optional. In each of these instances the process will include clear information on the purpose of gathering such information, the extent to which it will be used and how long it will be shared.  The user will be prompted to consent to processing as part of the process. Data will only be held for as long as is necessary to discharge the process. Examples of this might be:
      i. Subscribing to a news mailing list where the site user provides their email address.
      ii. Electronic forms (e.g. for people to provide feedback)
      iii. Participation in surveys or competitions
    2. Analytics information: we use a service called Google Analytics to monitor how our website is used so that we can make sure it is working as it should be and providing a useful service to the public.  This involves gathering basic demographic information about the people who use our site. Analytics reports may be compiled and shared amongst organisational management as part of general reports on website performance and these will not include any person identifiable information.
    3. Cookies: these are small pieces of software used by your computer’s internet browser to remember your preferences and previous activity on a website.   Cookies are unique to you and refer to you by an anonymised number. Cookies do not identify you by name or contain any other personal information. We use cookies to administer the website, analyse and optimise the way it is used as described above. The legal basis for this processing is Art. 6(1)(f) GDPR.    Site users have control of the use of cookies and can to choose whether or not to accept them including the ability to change these preferences at any time. Existing cookies can be deleted from the browser by following the manufacturer’s instructions. Please note that if you choose not to use cookies this could potentially mean some aspects of the website do not work as intended.

      Cookies are used as follows:
      1. Strictly necessary:  cookies may be necessary for certain functions of the site to work as intended.  Without these cookies it may not be possible to use all functions of the website.
      2. Performance: cookies are used to monitor how the site is used and to guide improvements
      3. Functional:  cookies allow websites and applications to remember any choices you make (such as your user name) and to personalise the site for you.
      4. Analytics: cookies allow web analytics services to recognise your browser or device and, for example, identify whether you have visited the website before, the content you have previously viewed or clicked, and how you found the website. This information is anonymous and only used for statistical purposes.  It helps us to analyse patterns of user activity and to develop a better user experience
    4. Internet access logs: the website server maintains internet access logs.  These contain the internet address of each device that accesses the website.  This includes information on each page within the site that is visited during that browsing session.  Information recorded does not identify the user personally but includes the Internet Protocol (IP) address of the device being used, the browser type and version, the internet service provider (ISP), referring/exit pages, operating system, dates and times of visits, number of visits.  This information is necessary as part of the technical operation of the website and the legal basis for processing is Art 6(1)(f) GDPR. This information is automatically deleted after 30 days.
    5. Site extranet:  the website offers an “extranet” function where staff can log in to the site and access administrative documents to support them in their work such as policies and procedures or minutes of meetings.  Staff email addresses will be used as part of the registration and login functionality for this area of the site. This area of the site may include documents that contain information such as staff names and contact information to support business operations.  Such information will relate to professionals and their roles. No confidential information or person identifiable data relating to members of the public will be held on the site.
  5. No personal data will be shared outside of the UK
  6. No personal data will be used for automated decision making or profiling of individuals.
  7. How to complain:
    If you are not happy with how this website uses your data you can contact the Information Commissioner’s Office (ICO).   The ICO’s address:
    Information Commissioner’s Office
    Wycliffe House
    Water Lane
    Wilmslow
    Cheshire
    SK9 5AF
    Helpline number: 0303 123 1113